Packages, Loyalty & Policy

True Beauty Room

We offer Pamper Packages, Hen Parties, Bridal Packages and other bespoke packages, please call the salon for more information.

Our Policy

We are an appointment only clinic, bookings can be made by phone, email and text.   

  • Cancellations/No Shows: 24 hour notice of cancellation is required to avoid a charge of 50% of treatment cost. Failure to give 24 hours’ notice or not showing up for up to 3 appointments, will require a 50% deposit of treatment cost before we can re-book.
  • Late Arrivals: If you run late for your appointment, we will always try to give you the best treatment possible in the time remaining. However we do ask you to respect that full treatment cost will apply.
  • Patch Tests: Certain treatments require a patch test prior to treatment. Some patch tests are only valid for a certain period, after which another patch test will be required. Some Consultations & patch tests, such as SKIN & LASER/IPL Consultations, attract a fee which can only be redeemed against Advanced/Aesthetic Skin treatments and LASER/IPL treatments.
  • Some treatments include 5-10 min consultation time.